11 hours ago
How feedback and reputation work
PBWire has two separate trust signals. Both are meant to be useful, not stressful.
1. Reputation (the number on a member's profile)
A general thumbs-up for helpful, friendly members. Click Rate on any post to give someone reputation, with a short reason.
2. Trade feedback ("Total Feedback" next to a name)
This is a member's trading record. Every piece of feedback is about a specific listing, so you can always see what the deal was.
Leaving feedback after a trade
Good to know
Trusted Trader
Members whose account is at least two weeks old and who have positive (4 or 5 star) feedback from at least three different members get the Trusted Trader title and a green name automatically. Read what it does and does not mean.
PBWire has two separate trust signals. Both are meant to be useful, not stressful.
1. Reputation (the number on a member's profile)
A general thumbs-up for helpful, friendly members. Click Rate on any post to give someone reputation, with a short reason.
2. Trade feedback ("Total Feedback" next to a name)
This is a member's trading record. Every piece of feedback is about a specific listing, so you can always see what the deal was.
Leaving feedback after a trade
- Click Add Feedback on a post by the person you traded with in Markers or Gear. Their listing works fine.
- Which trade? Pick the listing the deal was about. It is usually already selected for you. You can choose a listing that either of you posted.
- Give a star rating from 1 to 5: 4 or 5 stars counts as a positive review, 3 as neutral, and 1 or 2 as negative.
- Write a sentence or two about how it went (at least 20 characters). For example: "Item exactly as described, packed well, shipped the next day."
Good to know
- To leave feedback, an account needs to be about a week old with a few posts. This keeps fake accounts out. Anyone can receive feedback.
- One feedback per listing. If you traded more than once, each deal has its own listing.
- Be fair and specific. If something went wrong, try to sort it out first. Going negative should be a last resort, not a first reaction.
- Feedback can't be edited or deleted by members. If there's a mistake or a dispute, report it and a moderator will look.
- Fake feedback (trading with yourself, alts, or friends just to build a record) is the one thing we do come down on hard.
Trusted Trader
Members whose account is at least two weeks old and who have positive (4 or 5 star) feedback from at least three different members get the Trusted Trader title and a green name automatically. Read what it does and does not mean.
